What about Pathfinder? You know, there's a new edition coming out, right?
Yes, our first Pathfinder campaign launched two weeks before Paizo announced Pathfinder 2E, so we are painfully aware of that.
This will probably be our last Found by the Way module that is Pathfinder 1E-native. If necessary, we will delay Found by the Way #8 a bit, until I’m sure that I’m up to speed on the 2E rules. After that, I will be happy to publish free retrofits for Pathfinder 1E for as long as people would like me to do so.
Last updated: May 12, 2019 17:00
It looks like you tweaked your reward structure again. What's up with that?
Keeping the reward structure simple has always been a challenge for us, especially since we like to accommodate people who want a PDF and people who prefer print equally. For the first time, we plan to use a pledge manager to allow all backers the chance to configure their rewards as they please, order multiple copies if they like, and access our backlist (we suddenly realized that we have a backlist now!) more flexibly.
Last updated: May 12, 2019 17:00
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.